Our Policies
We want you to be happy with your purchase. We want you to love everything you get from us. We want you to rave about us to your friends, to brag about us in your blog, to tell wayward children that they should be more like us. We want you to be happily satisfied with every aspect of your experience with us.
If you have any questions about any of our policies please send us a note at support@eleworth.com.
[ Payment Policy ] [ Shipping Policy ] [ Return Policy ] [ Privacy Policy ]
Payment Policy
All of our payment collections are handled through PayPal. When you place an order with us, we temporarily transfer you to the PayPal payment center to complete the transaction. All of your sensitive payment information stays with them, reducing your personal exposure and risk.
Through this arrangement we are able to accept these payment types whether or not you have a PayPal account (except for PayPal itself, of course):
We currently only accept payment in United States Dollars.
Shipping Policy
Our shipping policies are simple. We ship to any street address in the US (no PO boxes).
We do not charge for shipping. Yes, that's correct: Shipping is Free.
Return Policy
If something is amiss, please let us know. We want to make it right. Give us the chance to fix it.
The best way to contact us is through email. Send all correspondence to support@eleworth.com.
Privacy Policy
We value our own privacy, and we value your business, so we do our best to respect your privacy as well.
We do not store your billing information. In fact, we never see it at all. Your billing information stays with PayPal. For information on their privacy policy please read PayPal's Privacy Policy.
We only track the information we need to fulfill each order, and that is only on an order-by-order basis. The information we track for each order, and how we use itis as follows:
| items ordered | Used to fulfill the order. |
| buyers email | Used to communicate the state of the order to the buyer, and to contact them if there are any issues with the order itself. |
| shipping address | Used to ship the order. |
We do not share any of the information we gather with any party who is not involved in fulfilling the order. Any party who is involved in fulfilling the order on our behalf is also bound by this privacy policy.
The short of it: We don't share any of your information.